Thank you for posting your query, I'll be more than glad to help you. Hi to HP Forums, this is a great place to get support, find answers and tips. We have this article with information that may be useful for your problems: Wireless Network Issues
If the issue persists, perform a push-button reset on your computer and check. Visit and the product number of your computer.ĭownload and install the wireless adapter for your computer. If the test passes, restart your computer. If the test fails or does not detect the wireless card, you can try reseating the wireless module or contact our phone support to check on the service options available for your computer. Select the component test and run a wireless test on your computer. Turn the computer On and keep tapping F2 repeatedly on startup to enter system diagnostics. Have you run a wireless card test on your computer?ĭownload and install the HP Hardware diagnostics tool from this link. If the wireless adapter missing or not detecting, it could be an issue with the wireless card itself. Thanks for the reply and providing more information. Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.
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